You can control the costs and quota consumption by setting usage limits per agent.
Agent usage
To check usage breakdown of the currently selected agent, head to ‘Account’ section of your dashboard:
This card will be shown only if you have more than one agent. In case of just one agent, your usage can be seen in the ‘Account usage’ card.
Message limits
To set a monthly limit on the number of messages your agent can process, head to ‘Limits’ section of your dashboard (Dashboard → Settings → Limits).
When this limit is reached, the agent becomes inactive and no new messages can be sent. The agent will become active again if either is true:
- A new billing period has begun (calendar month)
- The limit has been disabled and the agent was manually activated again
- The limit has been increased over the current usage and the agent was manually activated again
To manually activate an agent, head to the “Danger Zone”.