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Turn your help center and product docs into an agent that qualifies trials and deflects support tickets.

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Help shoppers find products, check order status, and get answers without waiting for your team.

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Let buyers search listings, ask about neighborhoods, and book viewings — even after hours.

Food Delivery

Share your menu, track orders, and answer delivery questions without tying up the phone line.

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Answer FAQs about services, hours, and policies while routing urgent cases to your team.

Manufacturing

Help buyers and distributors find part numbers, specs, and lead times instantly.

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Deflect routine inquiries about accounts, fees, and processes while keeping humans in the loop.

Travel & Tourism

Help visitors explore destinations, compare packages, and get booking details around the clock.

Legal

Screen leads, explain your practice areas, and share intake info before a consultation.

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    Add Chatwith to Magento

    Add Chatwith to Magento

    If you’re looking for information on how to embed your Chatwith Agent in your Magento website, you’re in the right place! Here’s How to add Chatwith to a Magento website with Chatwith.
     
    💡
    The guide below refers to Magento 2.

    Add your agent to your Magento website

    Adding your agent to your website can be done in two steps that take just a minute!
     

    In the Chatwith dashboard

    Select your agent from the dropdown menu at the top, click on the Install agent section in the sidebar, then click on the Copy code button to copy your code snippet.
     
    notion image
     

    In Magento

    To add custom code to the HTML <head> in Magento:
        1. Choose the store view you want the head tag to be changed on or select Global to change it on every store view.
      1. Find the HTML Head section and add your code in the Scripts and Style Sheets field.
        1. notion image
      1. Press Save and optionally flush Magento cache to see the changes faster.

      What is Magento?

      Magento is a robust, open-source eCommerce platform designed to provide merchants with the tools needed to create customizable, scalable online stores. It offers a flexible architecture, a vast extension marketplace, and a feature-rich experience, making it ideal for businesses of all sizes. Magento 2 supports a wide range of functionalities, including advanced product management, inventory control, and seamless integrations with third-party services.

      Why add Chatwith to Magento?

      Adding a custom GPT to your Magento store can elevate the customer shopping experience. It can handle customer inquiries in real-time, provide personalized product recommendations, and assist with navigating the store, all of which improve engagement and satisfaction. By automating common customer service tasks, a custom GPT can also reduce operational costs and free up your team to focus on more strategic areas of the business.